ICS 03.120.10
A 00
中 華 人 民 共 和 國 標 準
GB/T 19001—2016/ ISO 9001:2015
替代 GB/T 19001—2008
質量管理體系 要求
Qua lity management systems —Requirements
(ISO 9001:2015, IDT)
2016 -09-28 發布 2016 -10-01 實施
中華人民共和國國家)`?E?Fd7?i?7?D?/<+A
中國國家標準化管理委員會
發布
1
目 錄
前 言 .................................................................................................................... .................... ....................... Ⅰ
引 言 ...................................................... ........................................................................................................... II
0.1
總則 ............................................................................................................................................................. II
0.2 質量管理原則 ........................................................................................................................................... II
0.3 過程方法 ................................................................................................................................................... III
0.4 與其他管理體系標準的關系 .................................................................................................... ........... V
)`?J?C TK? 要求 ............................................................................................................................. ............ 1
1
范圍 ......................................................... ........................................................................... .......................... 1
2 規范性引用文件 ............................................................................................................ ............................ 1
3 術語和定義 .................................................................................................................... ............................... 1
4 組織環境 ....................................................................................................................... .............................. 1
4.1 理解組織及其環境 ............................. ............................................................. ........................................ 1
4.2 理解相關方的需求和期望 ........................ ............................................................ ................................ 1
4.3 確定質量管理體系的范圍 .................................................................................... ...... .......................... 1
4.4 質量管理體系及其過程 ............................................ ................................................. ........................ 2
5 領導作用 ................................................................. ..................................................................... ............... 2
5.1 領導作用和承諾 .......................................... ............................................................................................ 2
5.1.1 總則 ........................................................... .......................................................................................... 2
5.1.2 以顧客為關注焦點 .............................................................................................................................. 2
5.2 方針 ...................................................................................................................................... ....................... 3
5.2.1 制定質量方針 .................................... ..................................................................... .............................. 3
5.2.2 溝通質量方針 .............................................................................................................. .......................
GB_T 19001-2016 質量管理體系 要求
